Check desktop and mobile
Run a test in either browser view on any plan, within your journey allowance. See the path your AI shopper took.
An AI shopper for your store
The ShopPath Shopper tests the path from product to checkout. See what happened, which issues were found and what to improve—with screenshots to back it up.
Use our BigCommerce app, or start with your storefront URL. No plugin installation required for URL-based setup.
How it works
From your store URL to a report you can act on.
Install our BigCommerce app for automatic store approval, or request access with your store URL. Testing starts after approval.
Choose desktop or mobile. The shopper opens a product, selects any required options and tries to reach checkout.
Get the test result and screenshots. A separate screenshot review highlights any issues found and suggests what to improve.
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Illustrative animation · Not a live recording
Reaching checkout doesn’t mean everything looks right. Select a finding to pause the demo and see what needs attention.
The shopper opens a product, selects a size and continues to checkout. Numbered findings appear on the demo as each issue comes into view.
Fictional examples, not customer results. These markers illustrate the issues. In real tests, screenshot analysis runs after the shopper finishes.
Run a test in either browser view on any plan, within your journey allowance. See the path your AI shopper took.
Paid plans add daily or weekly checks in your time zone. Growth and above can schedule both desktop and mobile.
Manual and scheduled tests share your journey allowance. See what remains in your dashboard, with no automatic overage charges.
After the test, screenshot analysis looks for problems such as unexpected prices, hidden product details and confusing controls.
Platform availability
Install the BigCommerce app to get started right away, or request access with your storefront URL. Choose the setup that fits your store.
Use ShopPath today
Request access, receive an invite after approval, and run desktop and mobile shopper tests from your ShopPath workspace. No plugin installation or store-admin credentials required.
URL-based storefronts need review and approval. Their shopping path must be accessible to an ordinary shopper; submitting a URL does not guarantee compatibility or access.
Open ShopPathInstall from the BigCommerce App Marketplace. Your verified store is approved automatically. New accounts get seven days and seven journeys, with no card required.
WordPress connection.
Connected storefront testing.
Connected storefront testing.
These other connections are not yet generally available. Release dates are not confirmed. URL-based access is a separate setup option, not a plugin installation.
Pricing
Every plan includes desktop and mobile browser tests, screenshots and issue analysis. Choose one view for each manual test.
One journey means one test in one view. A scheduled desktop-and-mobile check uses two journeys.
Try on-demand storefront tests before choosing a paid plan.
$0
for 7 days
No card required
For one store with regular checks.
$39
per month
Billed monthly
For growing teams and frequent coverage.
$99
per month
Billed monthly
For larger teams with broader storefront coverage.
$249
per month
Billed monthly
Enterprise
Custom planCustom volume, report availability and team support.
Secure payments with Stripe
Paid standalone plans use Stripe-hosted checkout. ShopPath does not store card details.
Prices in USD. No automatic overage charges.